FAQ Help Centre

frequently asked questions

browse topics

Do you offer heating in your facilities?

Our facilities offer heated storage units, providing the perfect solution for those looking for…

learn more

Do you use a 4-week or monthly pay cycle?

Choose XYZ Storage for all of your storage needs. We charge per month and we provide prorated…

learn more

Why is XYZ Storage the most reviewed storage facility?

Our customers are our top priority at XYZ Storage, and that’s why we consistently receive glowing…

learn more

Do you offer any security measures?

At XYZ Storage, we offer 24-hour video surveillance both inside and outside of our…

learn more

What size storage locker do I need?

Our storage experts are here to help you find the perfect size storage unit for your needs.

learn more

Things you can’t store

For the safety of you and your neighbours, not everything can be stored.

learn more
self storage icon

Self Storage Basics

Why do you have such great reviews? What size unit should I get? What kind of lock can I use? What if I need a different unit after I move in? What do I need to setup a unit? What can I fit in a storage unit? What are your business hours? How much is a storage unit? How long have you been in business? How long can I store for? How does your billing cycle work? How do I move out? How do I move into a storage unit? Do you take credit card? Do you have pest control? Can i store food? Can i pay with cash? Can I get in after hours? What are your hours? How long have you been in business? Do you take credit cards? Do you take cash? Things you can’t store Should I bring my own lock? Why is XYZ Storage the most reviewed storage facility? Are your facilities TTC accessible? What is self storage? What size storage locker do I need? When can I access my storage locker? Do you offer heating in your facilities? Do you accept deliveries? Do you offer drive-up units? What is drive-through self storage? Do you have dock level access?

free gift

on move in

Subscribe to our newsletter and get one
of these free gifts with a new unit.

thank you

for your subscription

You will receive a confirmation email shortly
with instructions on how to claim your offer.

need help? check our help center for frequently asked questions or speak to a
customer service representative by calling 1-866-310-1999