Proudly Canadian
At XYZ Storage, we take pride in being a top-tier self-storage solution in Toronto, and we’re thrilled by the praise we’ve received from our numerous satisfied customers. Our exceptional customer service is at the heart of what we do, and I’m delighted to share that several of our team members have been personally commended in recent reviews. Krstana at our Toronto Midtown location has been noted for going “above and beyond” for customers, while Sarthak at our Scarborough facility has been praised for providing excellent service in our clean, well-maintained environment. Jessica at our Etobicoke location has been commended for facilitating smooth processes and offering support during stressful times. Our Manager of Operations at the Toronto West location, Juddie, has been recognized for making everything “easy and professional,” and Samantha G. at our Toronto Midtown facility received special thanks for her helpfulness during a long-term customer’s unit closure. These personal mentions truly reflect our commitment to attentive service across all our Toronto locations, and we’re proud of how this dedication has strengthened our reputation in the self-storage industry.
All Reviews
9403 Reviews
Google
5575 Reviews
Opio
3426 Reviews
Yelp
53 Reviews
N49
205 Reviews
Storage
133 Reviews
OPIO AI Review Summary
AI-generated using customer reviewsXYZ Storage provides secure, clean, and easily accessible storage solutions with transparent pricing. Customers appreciate the convenience of the locations, the well-maintained facilities, and the simplified booking process.
What People are Saying
Clean Facilities Friendly Staff Easy ProcessEmployees People Are Talking About
J
Jessica
Jessica is frequently recognized for her professionalism and efficiency, making customer interactions seamless and pleasant.
Precious
Precious is noted for being courteous and helpful, contributing to a smooth and pleasant customer experience.
C
Candice
Candice is praised for her helpfulness and courteous service, enhancing the overall customer experience.
After looking around Scarborough and the east end of the city..I realized this was the best PRICE..not only that it was a clean location. lots of options for storage and the Staff are very friendly and helpful..I would recommend this location..my only complaint was the lack of lighting in each storage unit ..but I understand why this is not a option..it's a good storage cheaper than all the REST..you won't be disappointed..👌
By
XYZ Storage Scarborough
on Jun 04, 2024
Thanks AI Neno for taking the time to share with us your positive experience at our XYZ Storage Scarborough self-storage facility. We are pleased to have helped you fulfill your storage needs!
H
This is my second time renting. Always feel safe and comfortable.
By
XYZ Storage Etobicoke
on Oct 19, 2021
Hi Harold, thank you very much for being a valued XYZ Storage customer and for leaving us such an amazing review of our Etobicoke facility!
S
Wonderful.
By
XYZ Storage Toronto Midtown
on Jan 07, 2026
Hi there! We're thrilled to hear that you had a wonderful experience at XYZ Storage Toronto Midtown. We always strive to provide top-notch service to our customers. Thanks for taking the time to share your feedback. We hope to see you again soon!
R
good
By
XYZ Storage Toronto Midtown
on Jan 07, 2026
Hi there! We're thrilled to hear that you had a good experience at XYZ Storage Toronto Midtown. We always strive to provide top quality service to every customer, and we're overjoyed to receive your compliments and appreciation. We hope to see you again soon!
W
Awesome facility. Perfect for my small business
Lela C
Client Experience Manager
By
XYZ Storage Toronto West
on Jan 06, 2026
Thrilled XYZ Storage Toronto West suits you!
Expensive for the services and quality of the storage units.
By
XYZ Storage Toronto West
on Jan 08, 2026
We're working on improving, Federico! Thanks for choosing XYZ Storage Toronto West.
D
Everything was perfect. Everyone was very friendly and welcoming and extremely helpful
By
XYZ Storage Toronto Midtown
on Jan 04, 2026
Thrilled to hear you enjoyed XYZ Storage Toronto Midtown's friendly team!
Super clean, affordable, easy to access, and such great customer service! We’ve been so happy with our unit here. We recently upgraded to a larger unit and the process was so smooth - mainly because Candice and Precious were so kind, knowledgeable, and efficient. Appreciate your team and your space, XYZ Storage! 👍🏼
Precious O
Client Experience Manager
By
XYZ Storage Toronto Downtown
on Jan 05, 2026
Hi Ming-Bo, we're thrilled to hear you're happy with your unit at XYZ Storage Toronto Downtown! It's great to know that Candice and Precious made your upgrade process smooth. We appreciate your kind words and look forward to continuing to serve you!
My experience at XYZ could not have been better. Sheila was incredibly patient with my questions and the entire staff that I encountered were helpful. Access to the space is easy and everything is accessed through a simple to use app. Definitely recommend.
Sheila D
Client Experience Manager
By
XYZ Storage Toronto Dundas
on Jan 04, 2026
Hi Mark, we're thrilled to hear about your positive experience at XYZ Storage Toronto Dundas! It's great to know that Sheila and the rest of our team were able to assist you. We appreciate your recommendation!
J
Great!
By
XYZ Storage Etobicoke
on Jan 02, 2026
Hi there! We're thrilled to hear that you had a great experience with XYZ Storage Etobicoke. We always strive to provide top quality service to every customer, and it makes us happy to know we hit the mark for you. Thanks for your feedback, and we hope to see you again soon!
By
XYZ Storage Etobicoke
on Jan 04, 2026
Thrilled you love XYZ Storage Etobicoke! Thanks for the 5 stars!
Lela was an absolute joy, great service, high vibration energy, positive and helpful
Lela C
Client Experience Manager
By
XYZ Storage Toronto West
on Jan 03, 2026
Thrilled to hear you enjoyed Lela's service at XYZ Storage Toronto West, Cameron!
Used for a move, great experience, friendly and helpful staff, and clean facility
By
XYZ Storage Toronto Downtown
on Jan 04, 2026
Glad you had a great experience, Chris! Thanks for choosing XYZ Storage Toronto Downtown.
A
XYZ Storage is amazing!
By
XYZ Storage Toronto Downtown
on Jan 02, 2026
We're thrilled you think so! Thanks for choosing XYZ Storage Toronto Downtown.
The most amazing storage facility the city. State of the art.
By
XYZ Storage Toronto Dundas
on Jan 01, 2026
Thanks Adam! We're thrilled you love XYZ Storage Toronto Dundas!
G
Hassle free storage facility.
By
XYZ Storage Etobicoke
on Dec 30, 2025
Thanks for choosing XYZ Storage Etobicoke!
DO NOT ever use XYZ storage, I have used the Beechgroove location, Scarborough for well over 2 years now, price gouging in adding extra fees to my bill every month, I have paid them thousands in the extra fees they have added. I have tried to level with them but very unreasonable workers and bad management, trying to now tell me to move the extra $100 they have added to my bill, I have to move my stuff out. Their business is bad business practices and very unreasonable people.
By
XYZ Storage Scarborough
on Dec 30, 2025
Hi Patricia,
We appreciate you taking the time to express your concerns with XYZ Storage and apologize for any inconvenience this may have caused. Our number one priority is our valued customers and it would be my pleasure to speak with you and personally address your concerns. Please reach out to me directly at 416-208-0188 extn. 200.
Best,
Annissa Rodriguez
Good storage clean
By
XYZ Storage Toronto Dundas
on Dec 30, 2025
Hi Jee-Yoon, we're thrilled to hear that you found our XYZ Storage Toronto Dundas to be clean and satisfactory. We strive to maintain a neat environment for our customers. Thanks for your positive feedback!
Great staff that go above and beyond service. Quick to address any issues or concerns. Awesome affordable pricing.
By
XYZ Storage Scarborough
on Nov 25, 2025
Hi Dwight, thrilled to hear you appreciate our staff and pricing at XYZ Storage Scarborough. Thanks for sharing!
Excellent customer service by Chergl and Tino. Keep it up guys ..
thanks 😊
Konstantino M
By
XYZ Storage Scarborough
on Nov 24, 2025
Hi Robin, thrilled to hear Chergl and Tino at XYZ Storage Scarborough impressed you!
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XYZ Storage 4.9 out of 5 based on 9403 user reviews.
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